Ps I also mailed a complaint to AA through their wed internet site and made an effort to resolve this situation and I under no circumstances acquired a response. Just A different fictitious game presented you by American
The leading Internet site address for American Airways is . You could reserve flights and seek out family vacation packages as well as other vacation requires on the site. You may also entry your American Airlines account and get in touch with shopper service.
I had been trying to buy ticket for 15 yr old son and couldn’t use website for he was viewed as minor. I referred to as buyer service and he or she assisted me with airline buy. I specifically requested if I required to terminate if I could in just 24hours. This attendant reported Certainly. I learned 4 hrs afterwards the reason son would want to fly was cancelled. I referred to as back to terminate the flight the attendant explained to me I couldn’t cancel flight and it was a nonrefundable ticket. I explained to her predicament as stated above she stated she couldn’t do anything at all. I questioned for your supervisor, I acquired 1 and described the situation, she stated I couldn’t terminate it and acquire my money back she was exceptionally rude and hung up on me. I referred to as back to talk to for one more supervisor and as I had been speaking to this supervisor she informed me that the final supervisor stated in her record I refused voucher. What ever a voucher was I was not even sure. Then second supervisor instructed me what she imagined. Therefore the flight wasn’t cancelled since she said to attend a pair times right before I make my remaining determination and she or he would wave modifying charge to do so and I shouldn’t have any difficulty.
On landing in Roatan on Feb 14, I discovered a bit of my baggage was however in Miami And they might have it to the aircraft on another flight from Miami to Roatan, the following Saturday!
So, There are some point’s I've noticed that I will Take note in this article, and consider it my own instructional venting due to the fact they don't serve The shopper properly in the slightest degree with regard to this:
the AA particular person for the AA terminal to get quite snide, when in fact I'd done every thing in my Management to have to your airplane inside a timely vogue.
I'd some really constructive assistance to provide them with to stay away from this in the future, but was not able to ascertain contact with them.
If I am able to try this, why can’t do that? In this article’s a suggestion. Since the brokers cannot see USAIR, why not give them use of the internet to allow them to see out there USAIR flights? There were numerous USAIR flights that will have looked after at least half with the those who necessary to flights.
No agent in sight. Flight 1583 delayed delayed and delayed with no details or updates presented by gate agent. what a nightmare
On December twenty five, My a few sons And that i experienced a flight from Cleveland to Phoenix which was to depart at seven:fifty which has a cease in Charlotte NC. At about three or four pm on the working day of our departure, American Airlines delayed our flight which would make us miss our relationship in Charlotte which had no other flights out to Phoenix that day OR the following! And why the hold off? No explanation. So without any help from an AA consultant..(Practically as though it absolutely was our fault) we uncovered Yet another flight by Dallas…which still left in an hour plus a fifty percent. We manufactured it to the airport but with yet another rude AA agent, (I comprehended it was hectic with the holidays and all) I used to be confident that I could get my bag in Dallas considering that we now had to invest the night time there. I asked him concerning the tag that looked like it was checked to Phoenix and he reported curtly, you’ll just decide on it up in Dallas and recheck it in the morning. Very well the bag did not help it become over the conveyer in Dallas. When I questioned An additional representative about it, he reported it was in a big room and it absolutely was likely out after we still left each morning. I told him I required it for my lodge stay, and he told me it would consider four hrs for getting it. Okay…nevermind…I’ll be again right here in 4 hrs!!! So I remaining with the Dallas resort without the need of my luggage.. Bought on our flight another morning and took off in time.
I used to be scheduled for a flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport now, boarding at two:42 departing at three:fifty. Me and 3 Many others , sitting while in the assigned gate, never ever heard the boarding announcement. After we understood men and women ended up boarding went to the gate and were turned absent. It absolutely was three:04 PM once we were her comment is here being explained to this. Thoughts you the gate just shut two minutes prior and we sat and viewed the aircraft entrance of us for an additional twenty minutes. Individuals were however dropping off baggage and boarding the airplane . When requested why we can easily’t board the airplane, we have been chastised by the staff for not listening. The gate was crowded, and noisy. I'm able to let you know we could not listen to your workers.
Just writing to Allow you recognize inspite of The issue in getting to my destination on March 2, 2016, as well as disappointment I had Along with the scheduling from you, I used to be more than happy with the staff at Charlotte, North Carolina. All that I came in connection with have been most helpful and sort.
The first thing I observed was the Aircraft itself considering that I've really labored With this area. The very first plane I used to be on was not even constructed in America and was so in Brazil prior to I was even born.
My partner is in a very nursing property with Alzheimer’s ailment. American is Profiting from my unlucky condition by insisting I spend to transfer his miles to my account whilst I'm the a person who has long been accuring the miles although searching Together with the Gain card. Shame on American Airlines. A technician can achieve this with a handful of strokes in minutes.